When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 3 out of
5
by
Sparky from
Great genny
Waited 9 weeks for generator.
Ordered it with a cold weather kit. Generac never installed the cold weather kit. I had to install it. Which includes cutting the brand new coolant hoses. I would say if you order something brand new and order the accessories then it should come with them installed. Also very little room for the battery!
Other than that great generator!!
Date published: 2024-04-26
Rated 5 out of
5
by
John from
Works well
A good sized investment because we don't feel the power grid is going to serve us well over the next 10 years.
Quality Home Services did an excellent job in design, permits, installation and training.
Date published: 2024-04-24
Rated 2 out of
5
by
James2745 from
Does the job but not made well
The company makes products that are hard to use and this unit was very difficult in getting the monitors figured out. Makes a lot of notice
Date published: 2024-03-19
Rated 5 out of
5
by
Matt from
Smooth process
SKC was my installer and everything went smoothly. Shane did the initial start up and reviewed everything with me and helped me set up the app to be able to monitor the system. Very satisfied.
Date published: 2024-03-07
Rated 1 out of
5
by
gjreg from
Parts missing
Sorry to report; so far my experience has not been good! I started this journey back in Oct 23! Up until two days ago they had not been able to get it started. One delay was a a missing generac base plate where the electrical comes out. Recently they replaced the wire harness that was defective. This Tuesday I am suppose to get a brief about how my generator works.
Date published: 2024-02-25
Rated 3 out of
5
by
Barbara from
Too soon to tell maybe
Still having issues with the generator giving error codes. Waiting on replacement part to see if it corrects the issue. Also, for a new unit there are several spots of rust already showing, not sure how this will hold up for years to come. Also, still trying to get this connected to the Wi-Fi network for easier monitoring, which has not been easy. The jury is still out on our opinion of the unit.
Date published: 2024-02-02
Rated 3 out of
5
by
Ken from
Recently installed
Only have had the generator for a couple weeks so it is difficult to comment on quality/durability. It did function as it should during a couple of outages lasting a couple minutes each.
The Mobile Link app could use some work. I could not get it to install at all. Our installer came out and got it to work after fiddling with for over an hour using several devices for something that should be fairly straight forward.
Overall I am satisfied with the generator so far.
Date published: 2024-01-10
Rated 5 out of
5
by
smitty from
excellent knowledge and service
the installer was very knowledgeable and informative. he also provided additional recommendations on cellular service backup.
Date published: 2024-01-08
30kW-RG030 is rated
4.3 out of
5 by
58.